Until an order has shipped from https://greenwaterfashion.com, a User may cancel it in its entirety or in part.

The User will be able to monitor the delivery status of the Products after placing an order on the Platform and receiving a unique tracking identification number from https://greenwaterfashion.com  once the Product(s) have been transferred to its Logistic Partner.

RETURN / REFUND POLICIES

 
1)Defective merchandise will be promptly replaced within 7 business days once a request is made through our customer care team via email or phone call. To report any defects, kindly send an email within 3 days of receiving the damaged product, including product images, to mdnaseem.mn66@gmail.com

2)In the case of Water Bottles being defective, please notify us via email on the day of delivery, specifying the number of damaged bottles and attaching product pictures to mdnaseem.mn66@gmail.com The refund for damaged glass water bottles will be credited to the consumer’s account within 7 working days upon approval of the refund request by company.

3)For pre-paid orders, any cancellations will result in refunds processed through the original payment method.

4)Returning products may not be an option under any circumstances. However, the Company reserves the right to consider product replacement after a thorough verification

5)Customers wishing to share their experiences with a used product should reach out to us within 1-2 days of opening the product. Once such an experience is registered, the customer should retain more than 50% of the product. Our team will conduct an impartial review of the case. If the information is validated, a replacement will be Please be aware that the Company’s decision will be conclusive in such instances. Company retains the authority to establish policies in the situations mentioned above. No additional compensation or free items will be provided under any circumstances in these cases. The Company’s liability for any order or product is limited to the value of the order or product.

CANCELLATION OF ORDERS:

 
You may cancel your order within [24 hours] of placing it, provided it has not been shipped. If the order has already been shipped, you will need to follow the standard return process outlined above.

PRICING:

 
The pricing of our products is subject to regular updates and adjustments, and these updated prices will be prominently showcased on our website. We want to ensure that our customers have access to the most current and accurate information regarding the cost of our offerings.

It’s important to note that all the products listed on our website are typically available for purchase at their respective Maximum Retail Prices (MRP). However, we may occasionally introduce special offers or promotions that alter the pricing of specific products, and such variations will be clearly communicated. These prices already include the applicable Goods and Service Tax (GST), ensuring transparency in the pricing structure.

Please be aware that the prices listed do not encompass the cost of delivery. When you add items to your shopping basket, the delivery cost will be separately indicated and added to the total amount due. We aim to provide this breakdown to offer a clear understanding of the final amount you will be paying.

GRIEVANCE REDRESSAL

You may direct any complaints to the grievance officer of https://greenwaterfashion.com, who can be reached at (mdnaseem.mn66@gmail.com).

PAY NOW

Green Water Fashion provides a number of different options for making a purchase, giving you more flexibility. Your financial data is always kept private thanks to the reliable encryption used by payment gateway partners. Payment options include Internet Banking, Wallet, and QR Support.

• GooglePay
• Paytm
• Phonepay
• UPI
• AmazonPay or Any other mode